Thank you for shopping with MNM 3D Prints. We take pride in creating high-quality 3D printed products and want you to be satisfied with your purchase. Please review our Refund & Return Policy carefully before placing an order.
Due to the custom and made-to-order nature of many of our products, we generally do not accept returns unless an item arrives damaged, defective, or incorrect.
To be eligible for a return, you must contact us within 7 days of delivery and provide:
Items must be unused and in their original condition whenever possible.
Custom, personalized, and made-to-order items cannot be returned or exchanged simply because:
Please review all customization details carefully before submitting your order.
If your order arrives damaged or defective, please contact us within 7 days of delivery at:
Email: mnmprintsin3d@gmail.com
Include photographs of the item and packaging so we can evaluate the issue.
If approved, we may offer one of the following remedies:
The appropriate solution will be determined based on the nature of the issue.
If you receive an item that differs from what you ordered, please contact us within 7 days of delivery.
Once verified, we will work with you to provide a replacement or refund at no additional cost.
Approved refunds will be issued to the original payment method used for the purchase.
Please allow 5–10 business days for the refund to appear in your account after it has been processed. Processing times may vary depending on your payment provider or financial institution.
Orders may be cancelled only if production has not yet begun.
Because many of our products are custom-made, once production has started, cancellation requests may not be accepted.
If you need to request a cancellation, please contact us as soon as possible after placing your order.
Original shipping charges are generally non-refundable unless the return is the result of:
If a return is approved for reasons outside our responsibility, return shipping costs may be the customer’s responsibility.
If you have any questions regarding this Refund & Return Policy, please contact us:
MNM 3D Prints
Website: https://mnm3dprints.com/
Email: mnmprintsin3d@gmail.com
We are committed to providing excellent customer service and will do our best to resolve any concerns promptly and fairly.
